Privacy | Hotel Platzhirsch

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Name and address of the person responsible

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

BG Hotel GmbH & Co. KG
Propsteihof 5
36100 Petersberg

Telephone: + 49-661-901500-0
Fax: +49-661-901500-99

E-mail:info@platzhirsch-fulda.de
Website: https://www.platzhirsch-fulda.de

Name and address of the data protection officer

Data protection officer for BG Hotel GmbH & Co. KG
Propsteihof 5
36100 Petersberg

Fon: +49-661-901500-0
Fax: +49-661-901500-99

Mail: info@platzhirsch-fulda.de

General information on data processing

Scope of processing of personal data

Below we would like to inform you about our privacy policy. Here you will find information about the collection and use of personal data when using our website. In doing so, we observe the data protection law applicable in Germany. You can access this declaration at any time on our website.

We expressly point out that data transmission on the Internet (e.g. communication by e-mail) is subject to security loopholes and cannot be completely protected from access by third parties.

The use of the contact data in our legal notice for commercial advertising is expressly undesired, unless we have previously given our written consent or a business relationship already exists. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.
We only collect and use personal data of our users insofar as this is necessary to provide a functional website as well as our contents and services. The collection and use of personal data of our users takes place regularly only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Ordinance (DSGVO) serves as the legal basis for the processing of personal data.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) DSGVO serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for processing.

Data deletion and storage time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

Information about the browser type and version used
The user's operating system
The user's Internet service provider
The IP address of the user
Date and time of access
Websites from which the user's system reaches our website
Websites accessed by the user's system through our website

The data is also stored in the log files of our system. Not affected are the IP addresses of the user or other data that enable the allocation of the data to a user. This data is not stored together with other personal data of the user.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the IP address of the user must remain stored for the duration of the session.

Term of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Use of Cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

language settings
Information on room bookings
log-in information

We also use cookies on our website which enable an analysis of the user's surfing behaviour.

In this way, the following data can be transmitted:

Entered search terms
Frequency of page views
Use of website functions

The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.

When calling up our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also an indication as to how the storage of cookies in the browser settings can be prevented

When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this connection is obtained. In this context, reference is also made to this data protection declaration.

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a DSGVO.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognised even after a page change.

We need cookies for the following applications:

Booking rooms
Accepting language settings
Remembering search terms

The user data collected by technically necessary cookies is not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimise our offer.

Our legitimate interest in personal data processing pursuant to Art. 6 para. 1 lit. f DSGVO also lies in these purposes.

e) Term of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

Newsletter

Description and scope of data processing

If you make bookings on our website and enter your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, the newsletter will only be used to send direct mail for our own similar services.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data is used exclusively for dispatching the newsletter.

Legal basis for data processing

The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is § 7 para. 3 UWG.

Purpose of data processing

The collection of the user's e-mail address serves to deliver the newsletter.

Term of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's e-mail address will therefore be stored as long as the newsletter subscription is active.

Possibility of objection and removal

The subscription to the newsletter can be cancelled by the affected user at any time. For this purpose there is a corresponding link in every newsletter.

Bookings

Description and scope of data processing

On our website, we offer users the opportunity to book a room by providing personal data. The data is entered into an input mask and transmitted and stored to our partner protel hotelsoftware GmbH | Europaplatz 8 | 44269 Dortmund. The following data is collected as part of the registration process:

Name, first name, address, telephone number and e-mail address

At the time of registration, the following data is also stored:

The IP address of the user
Date and time of registration

As part of the registration process, the user's consent to the processing of this data is obtained by accepting the GTC.

Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

Purpose of data processing

Registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures.

Term of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

This is the case during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data is no longer required for the implementation of the contract. Even after the contract has been concluded, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Possibility of objection and removal

As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time.

If the data is necessary for the fulfilment of a contract or for the execution of pre-contractual measures, early deletion of the data is only possible, as far as contractual or legal obligations do not stand in the way of a deletion.

Contact form and e-mail contact

Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user accepts this possibility, the data entered in the input mask will be transmitted to us and stored. This data is: Name, telephone number, e-mail address

At the time the message is sent, the following data is also stored:

The IP address of the user
Date and time of registration

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, then the additional legal basis for the processing is Art. 6 exp. 1 lit. b DSGVO.

Purpose of data processing

The processing of the personal data from the input mask serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Term of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

Web analysis by Google Analytics

Scope of processing of personal data

This website uses functions of the web analysis service Google Analytics. Provider is Google LLC, Google Building Gordon House, 4 Barrow St., Dublin, D04 E5W5, Ireland.

Google Analytics uses so-called "Cookies". These are text files which are stored on your computer and make it possible to analyse how you use the website. The information generated by the cookie about how users use this website is usually transmitted to, and stored on, a Google server in the USA.

IP anonymisation

We have activated the IP anonymisation function on this website. This will cause your IP address to be shortened by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will users' full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating how users use the site, compiling reports on website activities and providing the operator with other services relating to website and Internet usage. Google Analytics will not combine the IP address transmitted by your browser with any other data held by Google

Browser plug-in

You may select a corresponding setting in your browser software to prevent cookies from being saved; please note, however, that, if you do so, you may not be able to use the full functionality of this website. You can also prevent the recording of the data generated by cookies relating to your use of this website (including your IP address) and from processing such data by downloading and installing the browser plug-in that is available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website. Deactivating Google Analytics

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing

We have concluded a contract with Google for contract data processing and fully implement the strict requirements of the German data protection authorities for the use of Google Analytics.

Legal basis for the processing of personal data

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing

The processing of users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. Our legitimate interest in personal data processing pursuant to Art. 6 para. 1 lit. f DSGVO also lies in these purposes. By anonymising the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

Term of storage

The data is deleted as soon as it is no longer needed for our recording purposes.

In our case, this is the case after 90 days.

Possibility of objection and removal

Rights of the data subject

If personal data are processed by you, you are affected under DSGVO and you have the following rights against the person responsible:

Right to information

You can ask the person in charge to confirm whether personal data concerning you will be processed by us.

If such processing has taken place, you can request the following information from the person responsible:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data concerning you has been or is still being disclosed;

(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5) the existence of a right to correction or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) any available information on the origin of the data if the personal data is not collected from the data subject;

(8) the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transmission.

Right to correction

You have a right of correction and/or completion vis-à-vis the data controller if the personal data processed concerning you is incorrect or incomplete. The person responsible shall make the correction without delay.

Right to restriction of processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

(1) if you dispute the accuracy of the personal data concerning you for a period that enables the data controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

(3) the data controller no longer needs the personal data for the purposes of the processing, but you do need it to assert, exercise or defend legal claims, or

(4) if you have filed an objection to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the person responsible before the restriction is lifted.

Right to deletion

Duty to delete

You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

(2) You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO, and there is no other legal basis for the processing.

(3) You file an objection against the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 DSGVO.

(4) The personal data concerning you has been processed unlawfully.

(5) The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

(6) The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

Information to third parties

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

Exceptions

The right to cancellation does not exist insofar as the processing is necessary

(1) to exercise freedom of expression and information;

(2) for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the person responsible is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the person responsible;

(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;

(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or

(5) to assert, exercise or defend legal claims.

Right to information

If you have exercised your right to have the data controller correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

The person responsible shall have the right to be informed of such recipients.

Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person responsible without obstruction by the person responsible to whom the personal data was provided, provided that

(1) processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

(2) processing is carried out by means of automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1)(e) or (f) of the DSBER; this also applies to profiling based on these provisions.

The person responsible no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

Right to revoke the data protection declaration of consent

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the person responsible,

(2) the legislation of the Union or of the Member States to which the person responsible is subject is admissible and that legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests; or

(3) is made with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.

Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect the infringement, if you believe that the processing of personal data concerning you is contrary to the DSGVO.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

Social media

We are also present in social media in order to present ourselves to the users there and to communicate with them.

When visiting these pages, user data may be processed outside the European Union. In these jurisdictions, German or European data protection law is generally not applicable. The enforcement of your rights can thus be made more difficult. US providers who are certified for the Privacy Shield have undertaken to comply with EU data protection standards.

The data obtained from visitors to social media is usually processed for market research and advertising purposes. The content accessed can be used to create user profiles, which in turn can be used for advertisements within and outside the social media that are intended to meet the interests of users. This procedure is usually made possible by cookies that are stored on the user's computer.

However, the provider may also store data on users of social media in other ways, especially if these users are registered and logged on to the social medium.

The processing of users' personal data is carried out on the basis of Art. 6 Para. 1 lit. f. DSGVO. As an operator of a presence in a social medium, we have a legitimate interest in effective user information and communication with users. If the user has consented to the data processing - for example by clicking on a check-box - the legal basis for the processing is Art. 6 Para. 1 lit. a., Art. 7 DSGVO.

Further information on data processing and opt-out options can be obtained from the respective providers listed below.

Requests for information and the assertion of other user rights are most effectively addressed to the providers themselves. Because only they have access to all user data and can provide the desired information or take measures.

- Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) - Data policies: https://www.facebook.com/about/privacy/, settings for advertising/Opt-Out: https://www.facebook.com/settings?tab=ads und http://www.youronlinechoices.com/de/praferenzmanagement/, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000000GnywAAC&statu….